Travel agencies process payment card data, passport details, and personal itineraries 24/7. PCI-DSS violations, booking system outages during peak season, and ransomware that locks your GDS access are existential threats. We make sure they don’t happen.
Generic MSPs don’t understand GDS integrations, PCI requirements for travel, or what happens when your phones go down during peak booking season.
Every booking involves credit card data. PCI-DSS non-compliance means fines up to $100K/month — and losing the ability to process payments entirely.
Sabre, Amadeus, and Travelport integrations must run flawlessly. A 30-minute GDS outage during peak hours can mean tens of thousands in lost commissions.
Travel agencies live on the phone. Dropped calls, poor quality, and system outages directly translate to lost bookings and frustrated clients calling competitors.
You handle passport numbers, dates of birth, and travel itineraries daily. A breach exposes clients to identity theft and your agency to devastating liability.
Demand spikes during holidays and summer create bandwidth and processing bottlenecks. Your IT needs to scale with your bookings, not hold them back.
Many travel agents work from home. Without proper security, they’re accessing booking systems and client data over home networks with consumer-grade protection.
From VoIP phone systems to PCI compliance — everything your agency needs to book more, worry less.
Full PCI compliance implementation including network segmentation, encryption, access controls, and quarterly vulnerability scans — with documentation for your merchant bank.
Crystal-clear hosted phone systems with call recording, auto-attendant, CRM integration, and disaster failover — so you never miss a booking call.
Dedicated bandwidth, redundant connections, and performance monitoring for Sabre, Amadeus, Travelport, and booking platforms — guaranteed uptime during peak periods.
Elastic infrastructure that scales up during holiday rush and scales down in off-season — you only pay for what you use, when you use it.
Virtual desktops for home-based agents that keep booking data and client PII in your secure environment — with full activity logging and access controls.
Real-time booking data backup with rapid disaster recovery — because losing a day's bookings during peak season is not an option.
After a near-miss wire fraud attempt, Xaccel overhauled our email security and approval workflows in two weeks. They also got us PCI-DSS compliant for the first time. We finally feel like a protected business.
Director of Operations, Boutique Travel Group
Get a free IT assessment covering PCI compliance, VoIP optimization, GDS performance, and remote agent security.