Your agency processes payment card data, passport numbers, and personal itineraries around the clock. PCI-DSS violations, a GDS outage in peak season, or ransomware locking your booking access aren't inconveniences — they're existential threats. We make sure they don't happen.
PCI-DSS / GDS Uptime
Every reservation involves card data. Non-compliance means fines up to $100K a month — and losing the ability to process payments entirely.
Sabre, Amadeus, and Travelport integrations must run flawlessly. A 30-minute outage during peak hours can cost tens of thousands in lost commissions.
Agencies live on the phone. Dropped calls and poor quality translate directly into lost bookings — and clients dialing your competitors.
Passport numbers, birth dates, and itineraries pass through your systems daily. One breach exposes clients to identity theft — and you to devastating liability.
Holiday and summer spikes create bandwidth and processing bottlenecks. Your IT needs to scale with your bookings — not hold them back.
Home-based agents accessing booking systems and client PII over consumer-grade home networks is an open door — unless you close it properly.
The cheapest PCI environment is the smallest one. Our approach shrinks your cardholder data environment (CDE) to nearly nothing:
Tokenization via your payment gateway, so raw card numbers never touch your network, workstations, or booking tools.VLANs with deny-by-default firewall rules and strict ingress/egress filtering.ASV vulnerability scans and guided SAQ completion, with evidence packaged for your acquiring bank.MFA on all remote access into the booking environment — no shared agent logins, no exceptions.DMARC, out-of-band wire approval workflows, and banner-flagging of external payment requests.After a near-miss wire fraud attempt, Xaccel overhauled our email security and approval workflows in two weeks. They also got us PCI-DSS compliant for the first time. We finally feel like a protected business.Director of Operations — Boutique Travel Group
By shrinking the cardholder data environment. Xaccel uses tokenization through your payment gateway so raw card numbers never touch your network, workstations or booking tools; isolates any remaining card systems on dedicated VLANs with deny-by-default firewall rules; and runs quarterly ASV vulnerability scans with guided SAQ completion and evidence packaged for your acquiring bank.
Xaccel supports Sabre, Amadeus and Travelport with dedicated bandwidth, redundant connections and performance monitoring, so booking access stays up during peak season.
Passport numbers, birth dates and itineraries are kept in an encrypted store with role-based access and full query logging. All remote access into the booking environment requires MFA, with no shared agent logins.
Yes. Secure virtual desktops keep booking data and client PII inside your environment rather than on home computers, with full activity logging and access controls. Hosted VoIP with call recording, auto-attendant and disaster failover keeps remote agents reachable.