You shouldn't have to think about servers, patches, or whether the Wi-Fi will survive Monday. We design, monitor, and maintain your entire environment around the clock — and when something needs a human, you reach an engineer in minutes, not a ticket queue. One flat monthly price, one accountable partner.
Your whole infrastructure — monitored, patched, and supported with SLAs in writing, plus vCIO guidance when you need to plan.
We design, build, and manage secure, high-performance networks that grow with your business instead of holding it back.
24/7 eyes on every switch, link, and access point — we catch and fix problems before your team notices them.
Round-the-clock health checks, patch baselines, and capacity alerts for every server you depend on, on-prem or hosted.
Secure access, file sharing, and collaboration tools so your team works from anywhere — without the security compromises.
Crystal-clear hosted VoIP and unified communications — phone lines that never drop a client and cost less than your old PBX.
Every managed device is enrolled in our RMM stack with agent-based health telemetry, automated patch orchestration (OS + third-party), and alert triage by a 24/7 NOC. Network gear is managed via SNMPv3/NetFlow with config backup and change auditing. Voice runs on a geo-redundant hosted VoIP platform with QoS-engineered SIP trunking and E911 compliance.
Xaccel's managed IT covers your whole environment for one flat monthly price: 24/7 monitoring of servers, switches, links and access points; automated OS and third-party patching (weekly rings, same-day for emergencies); network design and management; hosted VoIP; secure remote access; and quarterly business reviews with a dedicated vCIO for roadmap, budget and lifecycle planning.
Average response time is under 8 minutes, 24 hours a day. Requests are handled by Xaccel's own engineers with L1 to L3 escalation — nothing is outsourced to a third-party help desk.
Xaccel provides a contractual 99.9% uptime SLA. Uptime, patch status, backup verification and security posture are all visible on a live client dashboard.
Yes. Xaccel runs a geo-redundant hosted VoIP platform with QoS-engineered SIP trunking and E911 compliance, typically replacing an on-premises PBX at lower cost.
