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Services & Solutions

Pick what you need — or let us run the whole stack.

Six specialized practices cover your entire environment: networks, security, cloud, email, desktops, and recovery. Everything below is explained in plain English first — and when you want the engineer-level detail, open the technical deep dive under each section.

01 / MANAGED IT & NETWORK SERVICES

IT that just works — because we never stop watching.

You shouldn't have to think about servers, patches, or whether the Wi-Fi will survive Monday. We design, monitor, and maintain your entire environment around the clock — and when something needs a human, you reach an engineer in minutes, not a ticket queue. One flat monthly price, one accountable partner.

99.9% Uptime SLA< 8 min Response24/7 Monitoring
IT

Managed IT Services

Your whole infrastructure — monitored, patched, and supported with SLAs in writing, plus vCIO guidance when you need to plan.

NET

Network Services

We design, build, and manage secure, high-performance networks that grow with your business instead of holding it back.

MON

Network Monitoring

24/7 eyes on every switch, link, and access point — we catch and fix problems before your team notices them.

SRV

Server Monitoring

Round-the-clock health checks, patch baselines, and capacity alerts for every server you depend on, on-prem or hosted.

VO

Virtual Office

Secure access, file sharing, and collaboration tools so your team works from anywhere — without the security compromises.

TEL

Voice & Collaboration

Crystal-clear hosted VoIP and unified communications — phone lines that never drop a client and cost less than your old PBX.

Technical deep dive Expand

Every managed device is enrolled in our RMM stack with agent-based health telemetry, automated patch orchestration (OS + third-party), and alert triage by a 24/7 NOC. Network gear is managed via SNMPv3/NetFlow with config backup and change auditing. Voice runs on a geo-redundant hosted Cisco Call Manager cluster with QoS-engineered SIP trunking and E911 compliance.

Uptime SLA99.9% (contractual)
Avg Response< 8 minutes
Patch CadenceWeekly rings, emergency same-day
Voice PlatformHosted Cisco CUCM, SIP
MonitoringSNMPv3 · NetFlow · syslog
EscalationL1→L3 engineer, no outsourcing
  • Remote access secured with MFA and conditional access policies
  • Quarterly business reviews with a dedicated vCIO — roadmap, budget, lifecycle planning
  • Live client dashboard: uptime, patch status, backup verification, security posture
02 / CYBERSECURITY & COMPLIANCE

Attackers need one gap. We close them all.

Ransomware, phishing, rogue logins — small businesses are now the favorite target, precisely because they can't afford a security team. We become that team: layered defenses on every device and inbox, compliance paperwork handled, and your staff trained to spot the attacks that filters miss.

Audit-ReadyHIPAAPCI DSSFTC Safeguards
Security operations analyst reviewing live threat data 24/7 Threat Watch
EDR

Managed Threat Detection

Every laptop and server watched for suspicious behavior — threats contained automatically, investigated by humans.

CMP

Compliance Programs

HIPAA, PCI DSS, FTC Safeguards, IRS 4557 — we build the controls, write the policies, and get you audit-ready.

TRN

Security Awareness Training

Your people become the strongest layer: regular phishing simulations and bite-size training that actually sticks.

ZT

Zero-Trust Access

MFA, conditional access, and least-privilege permissions — so one stolen password can't become a breach.

PEN

Risk Assessments & Testing

We attack your environment the way criminals would — then hand you a prioritized fix list, not a scary PDF.

IR

Incident Response

If the worst happens, a rehearsed runbook kicks in: contain, eradicate, recover, report — with your insurer looped in.

Technical deep dive Expand

Defense-in-depth stack: EDR with behavioral analytics and automatic host isolation, DNS-layer filtering, email gateway policies, and SIEM-correlated logging across endpoints, firewalls, and Microsoft 365. Compliance engagements follow NIST CSF 2.0 mapping with evidence collection automation for HIPAA Security Rule, PCI DSS v4.0, and IRS Publication 4557 WISP requirements.

EndpointEDR + auto-isolation
IdentityMFA · conditional access · PIM
LoggingSIEM, 12-month retention
FrameworksNIST CSF 2.0 · CIS v8
Phishing SimsMonthly, with reporting
IR RetainerIncluded for managed clients
  • Quarterly tabletop exercises and policy refresh as part of every compliance program
  • Written Information Security Plans (WISP) drafted, reviewed annually, audit-defensible
  • Cyber-insurance application support — we answer the questionnaires with you
STACK / THE TECHNOLOGY BEHIND IT

Named, enterprise-grade tools. Operated by us, for you.

No mystery "proprietary platform" — every layer of your defense is a product you can look up, run by engineers who manage it every day.

LAYER 01

Zero Trust & Identity

Users, devices, and access paths verified — never trusted by network location. Secret Double Octopus passwordless MFA eliminates stolen-password risk.

LAYER 02

Managed Detection & Response

Huntress MDR watches every endpoint around the clock — threat detection, investigation, and rapid response by real analysts.

LAYER 03

xSENTINEL Monitoring

Infrastructure telemetry, security-event correlation, and suspicious-behavior detection — with tamper-evident logging throughout.

LAYER 04

Vulnerability & Patch Management

NinjaOne continuously discovers weaknesses and automates OS and third-party application patching before they're exploited.

LAYER 05

CyberShield Posture

Continuous vulnerability scanning with executive risk reporting — weaknesses found and remediated proactively, not after an incident.

LAYER 06

Immutable Offsite Recovery

Veeam backups in geographically separated, hardened Linux repositories that ransomware — or a compromised admin — can't alter or delete.

ENTERPRISE TECHNOLOGY. OPERATED BY XACCEL. Huntress· NinjaOne· Secret Double Octopus· Veeam· Microsoft· VMware
03 / VMWARE → HYPER-V MIGRATION

Escape the VMware price shock.

Broadcom's new pricing turned a routine renewal into a budget crisis. You have a way out: we move your entire virtual infrastructure to Microsoft Hyper-V — zero downtime, zero data loss, and up to 70% licensing savings, with a rollback guarantee in writing. Days, not months.

Up to 70% SavingsZero DowntimeRollback Guaranteed
Virtual data center infrastructure ready for Hyper-V workloads VMware → Hyper-V
01

Assessment & Planning

A fast, focused look at what you have, what matters, and what can't break — before anything moves.

02

VMware → Hyper-V Migration

Controlled wave-by-wave moves, low-risk workloads first, critical systems last — each with its own rollback plan.

03

Host & Cluster Buildout

Standalone hosts or full clusters on new or repurposed hardware — hardened, patched, and production-ready.

04

Backup & DR Readiness

A migration isn't done until you can recover: restore testing, DR runbooks, monitoring, and knowledge transfer.

05

Xaccel Hosted Hyper-V

Rather skip the hardware entirely? We host your VMs in our enterprise-grade infrastructure for a predictable monthly cost.

06

Virtualization Services

Already past the VMware question? We streamline, right-size, and optimize your virtual environment to do more with less.

Technical deep dive Expand

Our staged methodology minimizes risk at every step. VM inventory and dependency mapping drive right-sized host design; storage is configured for SAN, HCI (Storage Spaces Direct), SMB3, or local NVMe; and every cutover wave includes performance, networking, application, and backup validation before sign-off.

  1. Assess — inventory, dependencies, what can't break
  2. Design — Hyper-V architecture aligned to uptime & budget
  3. Pilot — prove the process on representative workloads
  4. Migrate — wave cutovers with documented rollback plans
  5. Validate — performance, backup & recovery testing
  6. Optimize — cleanup, tuning, documentation, handoff
Migration Success100% to date
Avg Downtime< 2 hours total
Cost Reduction40–60% typical
Licensing SavingsUp to 70%
Storage OptionsSAN · HCI · SMB3 · local
HybridOffsite replication, staged cloud
  • Hyper-V licensing often aligns with Windows Server investments you already own
  • Not ready to migrate? Xaccel Hosted Hyper-V moves you off aging hardware with no capital expense
100%
Migration Success Rate
< 2 hrs
Avg Migration Downtime
40–60%
Typical Cost Reduction
25+
Years of Expertise
04 / EMAIL SECURITY & TRUST

Make sure every email from you is really from you.

Right now, anyone on the internet can send email pretending to be your company — to your clients, your bank, your own staff. Our Email Trust Verification locks down your domain identity, kills spoofing at the source, and as a bonus lifts your real emails' inbox placement by up to 40%.

DMARC EnforcedSpoofing Blocked+40% Inbox Rate
DM

Email Trust Verification

We set up and enforce SPF, DKIM, and DMARC so only your real mail can claim to be from your domain.

PH

Anti-Phishing Filtering

Inbound mail screened for impersonation, malicious links, and weaponized attachments before it reaches a human.

IN

Deliverability Optimization

Properly authenticated mail lands in inboxes, not spam — clients typically see inbox rates climb up to 40%.

BL

Domain & Blacklist Monitoring

Continuous watch over 60+ blacklists and your domain's sender reputation — with alerts the moment anything drifts.

RP

DMARC Reporting

Human-readable reports showing exactly who's sending mail as you — legitimate partners and impostors alike.

AR

Email Archiving & Retention

Tamper-proof archives with retention policies that satisfy legal holds and industry regulations.

Technical deep dive Expand

We enforce the full authentication stack. SPF publishes an authorized-sender list (kept under the 10-lookup limit via flattening where needed). DKIM cryptographically signs outbound mail with 2048-bit keys, rotated on schedule. DMARC ties them together with alignment checks — we move you through a monitored rollout from p=none to p=quarantine to p=reject, so nothing legitimate breaks along the way.

SPFFlattened, < 10 lookups
DKIM2048-bit, scheduled rotation
DMARCnone → quarantine → reject
ReportingRUA aggregate + RUF parsing
Blacklists60+ monitored, 24/7
Inbox LiftUp to +40%
  • Third-party senders (CRMs, marketing tools, invoicing) inventoried and aligned before enforcement
  • MTA-STS and TLS reporting configured for transport-layer protection
  • Free self-serve check anytime with our Domain Health Check tool
05 / VDI & ZERO-TOUCH DESKTOPS

100 desktops in a day. Zero touch, zero chaos.

Forget imaging laptops, shipping hardware, and praying it arrives configured. Our virtual desktops provision themselves — fully secured, fully loaded — the moment someone powers on. Your team works from anywhere on any device, your data never leaves the data center, and you manage everything from one console.

Security-FirstHIPAA Ready1 Day / 100 Desktops
W11

Windows 11 Virtual Desktops

A persistent, modern desktop for every user — ideal for executives, developers, designers, and regulated teams.

RDS

Windows Server 2025 RDS

Efficient multi-session desktops for task workers, seasonal staff, and call centers — more users, less cost.

GPU

vGPU-Accelerated Desktops

Workstation-class graphics streamed to any device — CAD, 3D modeling, medical imaging, video editing, even AI workloads.

ZT

Zero-Touch Enrollment

Devices auto-enroll, configure, and secure themselves on first boot — no on-site tech visit required, ever.

SEC

Dedicated Security Server

Encrypted remote access with MFA and conditional access — zero-trust from the login screen onward.

TC

Thin Client Strategy

Extend hardware lifecycles with low-cost endpoints — and cut desktop IT overhead dramatically.

Technical deep dive Expand

Xaccel VDI runs on Omnissa Horizon with a dedicated security server providing encrypted remote access, MFA, and conditional access policies. Choose persistent Windows 11 virtual desktops with full vGPU support, or Windows Server 2025 Remote Desktop Services multi-session for high-density user pools. No sensitive data is ever stored on endpoints — everything stays in the secure Xaccel cloud.

PlatformOmnissa Horizon
Desktop OSWindows 11 persistent
Session HostWindows Server 2025 RDS
GraphicsvGPU acceleration
Provisioning1 day / 100 desktops
AccessMFA · conditional access · 2FA
  • vGPU workloads: AutoCAD, SolidWorks, Revit, medical imaging, video rendering, ML compute
  • Centralized patch, update, and monitoring — apply once, enforce everywhere
  • Compliance-ready for healthcare (PHI), legal, and financial environments
  • Instantly add or remove users as business needs change
06 / BACKUP, STORAGE & DISASTER RECOVERY

A backup you've never restored is just a hope.

Most businesses discover their backups were broken the day they need them. Ours are air-gapped, automated, and tested every quarter with real restores — so when disaster hits, it's an inconvenience measured in hours, not a catastrophe measured in weeks. And when you're ready to scale, our virtual data center and managed hosting give you enterprise infrastructure without the hardware bill.

RTO < 4 hrsAir-GappedQuarterly Restore Tests
BAK

Backup & Storage

Automated, encrypted, air-gapped backups — your data stays safe, always, and restores are quick when you need them.

DR

Disaster Recovery

Documented runbooks and rehearsed failovers minimize downtime — you bounce back in hours, not weeks.

VDC

Virtual Data Center

Enterprise-grade compute, storage, and networking on demand — the flexibility of a data center at a fraction of the cost.

HST

Managed Hosting

From websites to mission-critical apps: maximum uptime, speed, and security — you focus on the business, we handle the hosting.

REP

Offsite Replication

A second live copy of critical systems in a geographically separate facility — ready to take over when primary fails.

TST

Quarterly DR Testing

Every quarter we actually restore your backups and time the recovery — with a written report you can show auditors.

ARCHITECTURE / HOW YOUR DATA IS PROTECTED

Built so ransomware can't take your backups with it.

Backup infrastructure is separated from your production environment at every level — identity, network, and storage — so an attacker who gets in still can't touch your recovery path.

01
Production Infrastructure
Your servers, VMs, and Microsoft 365 data — the systems your business runs on every day.
02
Veeam Backup & Replication
Automated, encrypted backup jobs on your defined schedule — application-consistent, so databases restore cleanly.
03
Encrypted Offsite Transfer
Copies move through a dedicated offsite proxy over encrypted, network-segmented channels — isolated from production credentials and identity.
04
Immutable Hardened Repositories
Geographically separated Linux hardened repositories with storage-level immutability — backup data can't be altered, encrypted, or deleted, even by a compromised admin account.
05
Verified, Tested Recovery
Automated backup verification on every job, plus quarterly timed restores with a written report — proof your recovery works, not a promise.
Technical deep dive Expand

Backups run on Veeam Backup & Replication, following the 3-2-1 rule with copies offloaded through a segmented offsite proxy to geographically separated, immutable Linux hardened repositories that ransomware can't encrypt or delete. Backup infrastructure uses isolated credentials, separate from production identity. Recovery objectives are defined per workload and validated quarterly: full VM restores, application-consistent snapshots, and timed DR drills with documented results. Virtual Data Center resources are provisioned on redundant compute with N+1 storage and network paths.

RTO< 4 hours (critical workloads)
RPO15 min – 24 hrs, per tier
Backup Scheme3-2-1, immutable copies
EncryptionAES-256 at rest & in transit
TestingQuarterly restores, documented
Hosting99.9% uptime SLA
  • Backup verification status visible on your live client dashboard, always
  • DR runbooks and knowledge transfer included — your team is never locked out of its own recovery plan
  • Gradual modernization paths available: hybrid setups, offsite replication, staged cloud adoption
START / ASSESSMENT

Not sure what you need? Let's map it.

A free 30-minute call with a senior engineer. Tell us what's slowing you down, scaring you, or costing too much — and we'll map the right mix of services to your business, with a written plan whether you hire us or not.

30-min consultationWritten action planNo obligation